What To Send
Deletion request details
Email privacy support from the email address used for Money Coach, if available. Include "Money Coach data deletion" in the message and say whether you want cloud app data deleted, the auth account deleted, or both.
Do not email bank statements, card numbers, passwords, tokens, or screenshots containing sensitive financial details.
What Deletion Covers
Cloud app records and private files
Deletion is intended to cover Money Coach bills, paychecks, transactions, import sessions, import rows, merchant memory, notification rules, app settings, and private statement files associated with your user account.
Some records may be retained only when required for legitimate security, fraud-prevention, support, or legal obligations.
Current Beta Status
Manual review until backend deletion is deployed
Money Coach now has an in-app cloud app-data deletion control and backend deletion contract in the beta codebase. Until the production backend and admin account-deletion path are fully deployed and verified, deletion requests submitted here are handled as support requests and tracked manually.
Expected Response
Confirmation and follow-up
A deletion request should receive a confirmation or follow-up question after it is reviewed. If identity verification is needed, the request may require a reply from the account email before cloud records are removed.